Contact & Support

RunZones is a small, founder-run project built by Stephen Scullion. There is a real person on the other end of every message, and we read all of them.

Support is available to members from inside the app. Log in and open Help to raise a support ticket — for billing, your data, a bug or feedback. That is the fastest way to reach us and it keeps everything tied to your account.

What to get in touch about

• Billing & subscriptions — questions about your plan, cancellations or refunds.
• Your data — access, correction, export or deletion requests.
• Bugs — something not working the way you expect. A screenshot and the date/activity involved helps a lot.
• Feedback & ideas — what would make RunZones more useful for your training. We genuinely want to hear it.

Response time

Because it is a small team, please allow a few days for a reply. We prioritise billing and data requests, and we do get to everything.

Not a member yet?

Support tickets are for members. If you are considering RunZones and have a question first, the in-app Help answers the common ones — the rest is best experienced by trying it.